HotSpot Portal

Free WiFi for your guests.
A customer base for you.

Guests connect to your wireless network without a password and simply enter their e-mail on the login portal. You get a verified list for messaging, you know who comes back, and you send offers in the guest's language – all GDPR compliant, with no extra hardware on site.

For whom

Wherever guests stay long enough to connect – and like it enough to return.

Hotels

Pre-registration at check-in, welcome e-mail with breakfast and spa hours, closed mode for booked guests only. The guest in the room gets online without calling reception.

Restaurants & cafés

Returning guests with visit counts, weekend offers by e-mail, QR flyer on the tables. A first-time guest becomes a regular.

Spas, shops, coworking

Visits by hour and weekday, seasonal offers, a "not seen for six months" segment to win guests back.

How it works

Under a minute for the guest. Nothing for you.

Password-freeThe guest picks your network; the login page opens by itself, in your colours and logo, in one of six languages.
E-mail entryInternet works immediately. Marketing consent is separate and voluntary – as the law requires.
ConfirmationThe guest confirms the address with a click; confirmed devices reconnect automatically next time.
Your list growsIn the admin you see guests, visits, returners, statistics – and send messages.

What your guests see

Real screens and e-mails from the system – in your venue's colours and logo, in the guest's language.

1. WiFi login
2. Confirmation e-mail
3. Confirmed – automatic next time
4. Welcome e-mail with information

What you get

Not just a login page. A complete guest-relationship system.

6 languages, auto-translated

Slovenian, English, German, Italian, Ukrainian, Russian. Translate your texts with one click.

Messaging in the guest's language

Write once, every guest receives it in their language. Image, button, attachment, scheduling, unsubscribe in every e-mail.

Returning guests

Recognised by e-mail even after six months: number of stays, last visit, segments for offers.

Welcome message

Automatic e-mail after login: breakfast hours, spa, reception, menu. Set once, works for every guest.

Staff is never alone

Step-by-step instructions in the admin, a "Check now" button, manual confirmation, pre-registration. Fewer calls to the technician.

Monthly report

On the 1st by e-mail: new guests, visits, average stay, returners, busiest hours.

QR-code flyer

Printed from the admin, in your colours and language. Scan and connect.

GDPR done

Terms and privacy policy in all languages, separate consent, unsubscribe and erasure, retention periods, export log. The data is yours.

Your staff is never alone

We know the line: "the guest says the WiFi doesn't work". So reception has everything at hand.

Step-by-step guide
What to tell a guest who can't find the e-mail, what to do when temporary access expired, when to call the technician. Printable, in three languages.

Check now
One button tells whether the router and the internet are up: "all good" or "call the internet provider". No guessing.

Monitoring behind the scenes
If the network stops reporting, we get an alert – often before you notice.

Local support
Installation, customisation and support from one person who knows your network.

Frequently asked questions

What if a guest has no e-mail or can't find it?

Internet works before confirmation (configurable time). The guest can request a new e-mail, and reception can confirm manually or pre-register the guest at check-in.

Does it work with our existing equipment?

Yes – with a MikroTik router and your existing access points (UniFi and others). No extra devices on site.

How long does installation take?

Preparation takes a few days (look, texts, terms); switching on at the location takes a few hours at a quiet time. Guests don't notice the change.

Who owns the guest data?

You do. You are the data controller, we are the processor. You can export or delete the data at any time.

Can a guest refuse marketing?

Yes. Consent to news is voluntary; WiFi works without it. Unsubscribe is in every e-mail.

What happens if the internet goes down?

The portal and admin run on our server, so nothing is lost during an outage on site. With "Check now" staff instantly see it is the connection, not the WiFi.

How the rollout works

Four steps, most of the work is ours.

Network check1 visit

We look at the router, access points and internet connection, tell you what is needed (usually nothing extra) and prepare an offer.

Preparation3–5 days

Together we set the portal look, texts in your languages, terms of use and the welcome message. You see everything in a preview before it goes live.

Go-livea few hours, at a quiet time

We configure the router and remove the password from the network. Guests don't notice the switch – they log in through the portal from day one.

Staff onboarding30 minutes

We show reception the admin and the guide. We are available for questions during the first month.

Pricing

Installation plus a monthly subscription per location, depending on size and features. We prepare an offer after a look at your network – no obligation.

Send an enquiry

Interested for your venue?

Write or call – we check your network and prepare an offer including installation.

Računalniške storitve Miha Dežman s.p. miha@dezman.net +386 40 24 24 25 dezman.net
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